SJA Property Management Move-out Acknowledgement and Instructions
Our goal is to make your move out and the return of your deposit as smooth as it can be. Please take a moment to review these detailed instructions. Failure to comply with these instructions may result in deductions to your security deposit, and possibly additional charges in excess of that amount. Please contact our office with any questions.
When vacating the property you must submit your intent to vacate in writing to the office
20 days prior to the end of your lease. Please be sure to provide our office with your forwarding address so we can process and mail your security deposit refund. Security deposits dispositions are sent out within 21 days from the lease end date, provided you have vacated the property. Please allow adequate time for mail delivery. Thank you for being an SJA tenant and we wish you the best of luck with your move.
We love to refund tenants their full deposits! That is a win-win for everyone. However, in order for us to do that you must fulfill the terms of the lease and follow these move out instructions. The amount you receive back is really up to you. We will be very happy to make no deductions for repairs or cleaning. Remember that there is an administrative charge for every vendor we need to hire and an inspection fee for us to go to the property and check their work. As mentioned, we will process your deposit within 21 days from when you vacate the property and the lease is terminated. We will then send the disposition and check to the forwarding address you provided.
Keys and Forwarding Address
All house keys, mail box keys, garage remotes, parking passes, entry fobs, etc, to the property, need to be dropped off at the office before 6:00 PM on the last day of your lease term. If your lease date ends on a weekend, you either need to drop items off earlier in the week during office hours or mail them to our office. All items should be placed in a padded envelope with your name, property address and your new forwarding address.
Returning keys constitutes vacating the property and allows us to begin processing your security deposit. If you fail to return your keys you will be considered a “holdover tenant” and in violation of your lease agreement and will incur costly penalties.
Please contact your utility providers to do a final meter reading as of your last day of tenancy and make sure when you vacate all outstanding balances are paid in full. SJA Property Management processes water & sewer bills internally and any final balance due will be deducted from your security deposit. Please leave all utilities in your name through the end of your lease term, regardless of whether you move out sooner. Cancellation date should be the last day of your lease term, unless you receive approval from us to cancel earlier. Power should be ransferred out of your name not disconnected.
Tenant Portal and Stopping Rent Payments
If you have your tenant portal on AUTOPAY, please be sure to deactivate your payment. SJA does not have access to your portal. The tenant portal is set up to SEND money. SJA does not bill your account. If you do not deactivate your payment on time, your bank will send a payment even if there are no charges to your account. In the event this happens, SJA will refund your money via paper check within 10 days. We are not able to stop a payment or transfer funds back into your account.
Wewill conduct the final move out inspection once you have completely moved out and have returned all the keys to the property. We will compare the Move In Inspection you completed, to the current condition of the property. Please have the property in rent ready condition by the end of your lease date as you will not be able to re-enter the property after that date. Inspections are not performed with the resident.
If the owner of your property is choosing to re-rent, there will be a sign and lockbox placed on the property, per the lease agreement. We will began advertising the property as soon as we receive notice and we will start conducting showings one month before your lease ends. By Washington State law you will be given at least 24hrs notice before each showing. Anything you can do to keep the property in show condition will increase the chances of us renting sooner and us no longer needing to show. If you have a pet, please place them in a kennel or remove them if they may interfere with the showing. Per your lease we may charge $100 trip charge for each showing declined by tenant after notice was given.
Painting, Picture Hanger Holes – Do not spackle
Please do not fill small holes in your walls with spackle or try to do touch up painting. Often times this make the situation worse and requires us to fully repaint the walls (at tenant expense). Tiny holes are normally considered wear and tear. If you have caused excessive wear and tear on the walls and they need to be painted or touched up please contact us and we can help you through that process.
If you have caused any damage to the property that needs repair please have that addressed before move out (broken blinds, screens, door handles, trim, cabinets, towel racks, etc.) If there are repairs needed that you cannot get completed or that you do not believe were caused by you, please inform us of them in writing. This way there will be no surprises or miscommunications.
Careful attention and meticulous cleaning of the following items will ensure prompt return of your deposit. Cleaning can be tiresome. Please consider hiring a professional cleaner if you feel you will not have the energy or time to properly clean the property. You should provide the cleaner with this check list to ensure they get everything. Please do not leave the property unclean. Dirt is not considered ordinary wear and tear under Washington State law, under any circumstances.
Under SJA’s current lease, the tenant will be charged an administrative fee of $25.00 for each bill or service charged on the tenant’s damage, cleaning, or security deposit account. There will also be a $50.00 trip fee for re-inspections, meeting vendors at the property, etc. These costs are on top of the costs of the repairs or cleaning. To avoid these costs, please hire vendors directly and have the work completed before the last day of your lease. Please let us know if you’d like a recommended cleaning service.
All carpet must be professionally cleaned and stains treated, with receipt given to us before the last day of the lease term (no Rug Doctor/self-cleaning is allowed). If you have had a pet in the property you are required to have the carpet cleaning service treat for fleas and address any pet stains. This is really important and if this is not done SJA will have to resend a carpet cleaner at your expense.
- True Clean Carpet Cleaners – 253-872-3940
- Maid2Please House Cleaning and Carpet – 425-868-4626
- Replace all burned out light bulbs and batteries on smoke/CO detectors (This will avoid a labor and bulb/battery charge)
- Repair damage caused to the property (e.g. torn screens, broken windows, clogged
- If you can’t get repair done before you leave, let us know so there are
- Absolutely no garbage is to be left at the property. Do not leave a trash can full or trash stacked on the curb. Make arrangements to have trashed picked up before you discontinue service. If you do we will have to send a hauling company to remove it at your expense.
- Remove all personal items from the property
- Remove all marks from walls
- Dust all blinds/window coverings/ceiling fans
- Dust all window sills/tracks, baseboards, light fixtures and fans
- Clean all floors including under all appliances
- Clean fireplace debris
- Remove cobwebs from ceiling, windows, corners, behind doors and on chandeliers/light fixtures
- Wipe down walls, backsplashes, and cabinetry
- Sweep and mop floor
- Clean sink and drain
- Clean outside and inside of oven (replace drip pans if needed)
- Clean stovetop, control panel and dials
- Clean microwave inside and out
- Clean outside of dishwasher
- Wash all counter tops
- Clean outside and inside of refrigerator including freezer and top
- Remove all racks, shelves and drawers, and thoroughly clean all surfaces, then replace racks.
- Clean all cupboards and drawers inside and out
- Wash stove hood, remove and wash filter and light
- Clean bathtub and or shower including fixtures
- Clean sink and faucet fixtures
- Clean all tile and grout
- Mirrors, medicine chest, cabinets, drawers should be cleaned and all items removed
- Clean and sanitize toilet
- Wash or mop floor
- Remove all items including hangers
- Vacuum carpets, including edges or mop
- Clean windows, sills/tracks, and blinds or window coverings
- Remove all personal items
- Sweep floor
- Remove any auto fluid stains with appropriate cleaner
- Weed appropriate planting areas and remove dead leaves and debris
- Mow lawn and edge
- Trim hedges and shrubs
- Sweep walks, decks and patios
- Remove all pet waste and repair related damage
Remove all personal items from sheds/outbuildings, if applicable.
Thank you for following these move out instructions and for being a tenant of SJA! We wish you the best at your new property.