SJA Property Management’s Core Values
We communicate clearly and effectively
We act with integrity; always do what’s right
We demonstrate caring for our customers and each other
We challenge the status quo
We bring positivity to our work and have fun
Our Vision Statement
We will provide our service at a level that elevates our entire industry, through a companywide commitment to excellence, in each phase of our team-based service. The result will be complete trust from all our clients, mutual respect with our tenants, and SJA being regarded as the standard to which all other companies are measured, in the Puget Sound region.
Setting the Standard for Professional Property Management through our Team Approach
SJA Property Management (SJA) was created to provide home owners and real estate investors with a personalized, professional and sophisticated full service real estate offering. Our mission is to provide our clients with the highest level of professional real estate and property management services and integrity in the industry. SJA Property Management is dedicated to protecting our clients’ equity, managing our clients’ risk, and optimizing our clients’ investment performance.
We understand that there are numerous property management companies in the area, and how difficult it is to make the right selection for your property. Most of these companies promise similar services and cost roughly the same, at least up front.
At SJA Property Management we are committed to going above and beyond for our clients. One key difference is that, our staff, managers and ownership, truly have a genuine concern for our client’s interests. At SJA Property Management someone is always available for our clients. Our team approach and dedicated people, have been the key to our success and have helped us build a reputation as an industry leader in the area. We look forward to serving you and hope that you will contact us for a free consultation.
Eirik Olsen, Attorney / MBA | Principal
Devin J. Easterlin, Attorney | Principal
Derek Bunyard, Managing Broker | Principal
Dustin Sherwood | Real Estate Broker / Business Development Manager
Claudette Scott | Property Management Executive
Claudette has over 20 years’ experience specializing in Multi-Family Property Management, running teams and Start-Ups, Project Management, Real Estate Development, working with investors on new builds and single family homes as well as being a current Real Estate Broker. She adapts quickly and is very detail oriented but her main focus is the satisfaction of her clients. She enjoys the challenge of property management and real estate and thrives in the ever changing market. In her free time she loves to cook and try new recipes out on her family and friends.
Martha Berg | Property Manager
Liam O’Neill | Property Management Associate
Gretchen Walley | Property Management Executive
Gretchen started her career in multi-family property management in the Seattle area as a property manager. She gained a reputation for maintaining high occupancy/renewal rates, reducing delinquency and increasing net-operating income. Gretchen later transitioned to single-family management, learning about the unique challenges that single-family owners face. Having mastered that segment, she set her sights on a large property management firm on the Eastside where she collaborated with dozens of owners, across a portfolio of greater than 180 properties, to optimize their assets and implement policies that delivered excellent results. She prides herself on fostering deep relationships with her tenants and owners. She comes to SJA with over twenty years of experience in property management determined to find and add value for owners and make every tenant feel like a VIP.
Lori Karhu | Property Manager
Beginning her career in Southern California managing multi-family properties, Lori has over 35 years of experience in the Property Management industry. She transitioned into single-family homes after moving to Washington and acquiring her Real Estate license. Lori is dedicated to serving her home owners and tenants with the highest standard of customer service.
Jenny Rosen | Property Management Associate
Millie Alonso | Real Estate Broker / Property Manager
Millie has been in the real estate business for over seven years and loves helping property owners with all of their real estate needs. Millie has learned that honesty and good, hard, work is what all of our clients expect and deserve. Millie particularly enjoys helping our clients who are experiencing challenging circumstances involving their real estate, and finding that perfect tenant to occupy their home.
Kim Breen | Real Estate Broker / Property Manager
Kim began her real estate career as a Property Manager in Nevada. Since then, she has been involved in a wide range of real estate activities. In addition to managing residential properties, she has been involved in the construction of shopping centers, leasing of strip malls, as well as worked in the real estate acquisition division of a large coffee franchise. She has been a tenant representative in commercial leases as well as an onsite leasing manager for one of the nation’s largest flexible office space companies. Now that Kim has returned to residential property management, she knows that clients demand outstanding service, clear communication, attention to detail and prompt action. Allow her to provide her extensive experience and sharp skills toward your property management solutions.
Chiara Cupples | Maintenance Manager
Chiara has been in the Property Management field for over 6 years. Her previous 10 years in Administrative roles and Customer Service allow her to provide excellent assistance. Chiara works closely with owners, tenants, and vendors to ensure their repairs are completed in a timely manner and with the utmost care. She believes communication is key to a successful business relationship and strives to show that at Sterling, Johnston, owners and tenants are priority.
Liz Howell | Lead Bookkeeper
Lisa Bonati | Office Administrator
With a uniquely diverse background and over 20 years of experience managing daily operations for c-level executives and customer-focused companies, Lisa understands the importance of meeting clients’ expectations, both internally and externally. As an Office Administrator, Lisa enjoys assisting with our owners and tenants by helping provide a smooth and seamless experience with a friendly smile and positive enthusiasm.