SJA Property Management’s Core Values
We communicate clearly and effectively
We act with integrity; always do what’s right
We demonstrate caring for our customers and each other
We challenge the status quo
We bring positivity to our work and have fun
Our Vision Statement
We will provide our service at a level that elevates our entire industry, through a companywide commitment to excellence, in each phase of our team-based service. The result will be complete trust from all our clients, mutual respect with our tenants, and SJA being regarded as the standard to which all other companies are measured, in the Puget Sound region.
Setting the Standard for Professional Property Management through our Team Approach
SJA Property Management (SJA) was created to provide home owners and real estate investors with a personalized, professional and sophisticated full service real estate offering. Our mission is to provide our clients with the highest level of professional real estate and property management services and integrity in the industry. SJA Property Management is dedicated to protecting our clients’ equity, managing our clients’ risk, and optimizing our clients’ investment performance.
We understand that there are numerous property management companies in the area, and how difficult it is to make the right selection for your property. Most of these companies promise similar services and cost roughly the same, at least up front.
At SJA Property Management we are committed to going above and beyond for our clients. One key difference is that, our staff, managers and ownership, truly have a genuine concern for our client’s interests. At SJA Property Management someone is always available for our clients. Our team approach and dedicated people, have been the key to our success and have helped us build a reputation as an industry leader in the area. We look forward to serving you and hope that you will contact us for a free consultation.
Eirik Olsen, Attorney / MBA | Principal
Devin J. Easterlin, Attorney | Principal
Derek Bunyard, Managing Broker | Principal
Chiara Cupples, Property Management Coordinator
Chiara has been in the Property Management field for over 6 years. Her previous 10 years in Administrative roles and Customer Service allow her to provide excellent assistance. Chiara works closely with owners, tenants, and vendors to ensure their repairs are completed in a timely manner and with the utmost care. She believes communication is key to a successful business relationship and strives to show that at Sterling, Johnston, owners and tenants are priority.
Zarina Malik | Property Management Executive
Zarina Malik enjoys working in Property Management/Real Estate as an honest, trustworthy and diligent professional. She has a background in IT, Marketing, Customer Service and Training. She has a Computer Engineering degree, having experience in training, project management and marketing in the IT industry. She also has a Qualified Financial Advisor Diploma from Bankers Institute, Ireland and has worked in the financial sector. Zarina ran her own Software Development company in Louisiana and taught Math to middle school students. She is proficient in utilizing the latest technology and tools. She is licensed in Washington state to conduct Real Estate transactions and is currently enjoying working as a Property Manager for SJA. She conducts her daily responsibilities in the utmost professional, efficient and precise manner ensuring that the client’s expectations are exceeded. Her attention to every small detail makes the client’s experience such a great one that it will no doubt attract more business. Being Multi-lingual she can help you in Urdu, Punjabi, Hindi, German and most assuredly in the Queen’s English. Honesty, compassion, integrity and energy is what Zarina brings to the table. Her associates know her as a trustworthy person who is there for them at the start, during, at the end and AFTER any transaction, whether it is personal or professional.
Lisa Bonati | Property Manager Assistant
425 658 1921
With a uniquely diverse background and over 20 years of experience managing daily operations for c-level executives and customer-focused companies, understands the importance of meeting clients’ expectations, both internally and externally. As a Property Manager Assistant, Lisa enjoys working with our owners and tenants by helping provide a smooth and seamless experience with a friendly smile and positive enthusiasm.
Gretchen Walley | Property Management Executive
425 658 1931
Gretchen started her career in multi-family property management in the Seattle area as a property manager. She gained a reputation for maintaining high occupancy/renewal rates, reducing delinquency and increasing net-operating income. Gretchen later transitioned to single-family management, learning about the unique challenges that single-family owners face. Having mastered that segment, she set her sights on a large property management firm on the Eastside where she collaborated with dozens of owners, across a portfolio of greater than 180 properties, to optimize their assets and implement policies that delivered excellent results. She prides herself on fostering deep relationships with her tenants and owners. She comes to SJA with over twenty years of experience in property management determined to find and add value for owners and make every tenant feel like a VIP.
Melissa Smith | Real Estate Broker/ Property Manager
Melissa works in Residential Sales and is also a Leasing Specialist with SJA Property Management. She enjoys helping anyone moving to the area in finding a home. She is very familiar with active inventory and specializes in rentals on the Eastside (Bellevue, Kirkland and Redmond). She currently resides in Bellevue and is quick to respond to any rental inquiries you may have.
Dustin Sherwood | Real Estate Broker / Property Manager
Millie Alonso | Real Estate Broker / Property Manager
Millie has been in the real estate business for over seven years and loves helping property owners with all of their real estate needs. Millie has learned that honesty and good, hard, work is what all of our clients expect and deserve. Millie particularly enjoys helping our clients who are experiencing challenging circumstances involving their real estate, and finding that perfect tenant to occupy their home.
Kim Breen | Real Estate Broker / Property Manager
Kim began her real estate career as a Property Manager in Nevada. Since then, she has been involved in a wide range of real estate activities. In addition to managing residential properties, she has been involved in the construction of shopping centers, leasing of strip malls, as well as worked in the real estate acquisition division of a large coffee franchise. She has been a tenant representative in commercial leases as well as an onsite leasing manager for one of the nation’s largest flexible office space companies. Now that Kim has returned to residential property management, she knows that clients demand outstanding service, clear communication, attention to detail and prompt action. Allow her to provide her extensive experience and sharp skills toward your property management solutions.
Lewis Lopes | Real Estate Broker / Property Manager
1991 Rookie of the Year PNW (21 Closed Sales), Circle of Honor Sales, 100% Sales Club, Presidents Club
Lewis is a 23 year veteran real estate agent and property manager. Selling hundreds of homes, condominiums and land in the Seattle and Eastside real estate market has established Lewis as an expert in his field. He helps buyers demystify the buying and borrowing process from his experience as a mortgage loan officer. Home sellers, rental owners and investors receive the advantage of property management advice since the early 90’s as Lewis added property management experience to the bundle of benefits he delivers. He currently manages over 15 residential properties. With honesty, professionalism and a burning desire to help in all aspects of real estate Lewis does everything possible to ensure his clients success. He brings to the table a unique blend of experience and specialized knowledge that time after time results in happy and satisfied clients for life. Whether it’s building a personal real estate empire or buying your first home or rental house, Lewis has a proven track record to help make it happen.